top of page

Privacy Policy

Effective Date: 21/07/2026

UAV Surveys ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

1. Who We Are

UAV Surveys provides aerial surveying, mapping, LiDAR, photogrammetry, inspection and related geospatial services throughout the United Kingdom.

For the purposes of UK data protection legislation, UAV Surveys is the Data Controller of the personal information you provide to us.

2. Information We Collect

We may collect and process the following information:

  • Your name.

  • Company name.

  • Job title.

  • Postal address.

  • Email address.

  • Telephone number.

  • Project location and survey requirements.

  • Correspondence between you and UAV Surveys.

  • Website usage information, including IP address, browser type, operating system and pages visited.

  • Any other information you choose to provide.

We do not knowingly collect personal information from children under the age of 16.

3. How We Use Your Information

We process personal data only where we have a lawful basis to do so.

Your information may be used to:

  • Respond to enquiries.

  • Prepare quotations and proposals.

  • Deliver our surveying services.

  • Communicate with you regarding your project.

  • Manage contracts and customer accounts.

  • Issue invoices and collect payment.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

  • Protect our legal rights where necessary.

We will not sell your personal information to third parties.

4. Lawful Basis for Processing

Depending on the circumstances, we process your information because:

  • it is necessary to perform a contract with you;

  • it is necessary to take steps before entering into a contract;

  • we have a legitimate business interest;

  • you have provided your consent; or

  • we are required to comply with a legal obligation.

5. Sharing Your Information

We only share personal information where necessary to provide our services or comply with legal obligations.

This may include:

  • professional advisers;

  • accountants;

  • insurers;

  • IT service providers;

  • cloud storage providers;

  • payment processors;

  • subcontractors working on your project; and

  • regulatory or law enforcement authorities where required by law.

We require all third parties processing data on our behalf to keep your information secure and confidential.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

Where information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Subject to UK data protection law, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate information;

  • request erasure of your data;

  • request restriction of processing;

  • object to certain processing activities;

  • request transfer of your data where applicable; and

  • withdraw consent where processing is based upon consent.

Requests should be submitted using the contact details below.

9. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website performance and enhance the user experience.

You may control cookies through your browser settings. Disabling cookies may affect certain website functions.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations.

The latest version will always be published on this website.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

UAV Surveys

Email: [Insert Email Address]

Telephone: [Insert Telephone Number]

Address: [Insert Registered Business Address]

13. Complaints

If you are unhappy with how we have handled your personal information, please contact us in the first instance so that we have the opportunity to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

bottom of page